Return and Refund Policy

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Product Return and Refund Policy


  1. Returns should be made within 60 days from the date of purchase. For return and refund, duly filled Product Return Form must be filled. Company will not initiate the refund action in absence of return form.
  2. Product must be unused and in same condition/original packaging.
  3. Receipt or proof of purchase must be made available.
  4. Customer needs to send a picture of the faulty items. Upon receiving the item, inspection will be made.
  5. Product will be checked first and informed if the item can be exchanged or not.
  6. You may change to different product with same value or lesser. 
  7. In case of refund, 10% of total purchase amount (exclusive of discount, commission and applicable taxes) will be deducted.
  8. Final decision on accepting or rejecting the returned product will be made by the Holistic Health (Investigating) team and will be informed to the concerned person/firm.